Privacy Policy
Christee Real Estate Technology LLC (“we”, “us”, or “AskChristee” or “Christee”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by AskChristee and applies to your use of the Service. By accessing or using the Service, you signify that you have read, understand, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. Any capitalized terms that are not defined in this Privacy Policy are defined in the Terms of Service.
1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?
The categories of information we collect can include:
- Information you provide to us directly. We may collect personal information, such as your name, date of birth, phone number, location, and e-mail address when you when you register for our Service, sign up for our mailing list, enter a contest or sweepstakes, or otherwise communicate with us. We may also collect any communications between you and AskChristee and any other information you provide to AskChristee.
- Information your team may provide. We may collect information provided by your team during the period in which the Services are being implemented. This information may include your suffix, sex, address1, address2, city, state, postal code, primary phone, secondary phone, employee ID (if applicable), employment start date, department, title, job code (if applicable), and office location.
- Survey Responses. We may collect your responses to surveys that we may ask you to complete for research purposes or to help direct AskChristee activities.
Information from your use of the Service. We may collect information from your use of the Service, such as details of how you use the Service, your internet protocol address and/or unique mobile device ID number, details of financial transactions you participate in on the Service, your social media account IDs and any information shared with us via your social media accounts, and browser and device information collected through cookies, pixel tags, and other technologies.
2. SHARING OF YOUR INFORMATION
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Control Over Your Information” section below.
We may share your personal information with:
- Other companies and brands owned or controlled by AskChristee, and other companies owned by or under common ownership as AskChristee, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
- Third party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may provide mailing services, providing tax and accounting services, web hosting, or providing analytic services;
- Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, or in the event of a bankruptcy or related or similar proceedings; and
- Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use [link] or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of AskChristee, our visitors, or others.
- Licensed real estate agents and/or licensed loan originators (“Partners, “Members”). Even though we may share your information with recommended professionals within the real estate or mortgage industry, you are under no obligation to do business with such persons.
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
3. CONTROL OVER YOUR INFORMATION
How to control your communications preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).
Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at support@askchristee.com. We may not be able to modify or delete your information in all circumstances.
4. HOW WE STORE AND PROTECT YOUR INFORMATION
Data storage and transfer: Your information collected through our website may be stored and processed in the United States or any other country in which AskChristee or its affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which AskChristee or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
Keeping your information safe: We care about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through our website. However, no security system is impenetrable, and we cannot 100% guarantee the security of our systems. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
5. CHILDREN’S PRIVACY
AskChristee does not knowingly collect or solicit any information from anyone under the age of 18 on this website. In the event that we learn that we have inadvertently collected personal information from a child under the age of 18, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 18, please contact us at info@askchristee.com.
6. LINKS TO OTHER WEB SITES AND SERVICES
The Services may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on third party sites.
7. COOKIES AND WEB BEACONS
A “cookie” is a small file placed on your hard drive by some of our web pages. We, or third parties we do business with, may use cookies to help us analyze our web page flow, customize our Services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies are commonly used at most major transactional websites in much the same way we use them in the Service. You may delete and block all cookies from our Service, but parts of the Service will not work. We want to be open about our cookie use. Even if you are only browsing the Service, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of accessing the Service) is automatically collected about you. This information will be collected every time you access the Service and it will be used for the purposes outlined in this Privacy Policy. You can reduce the information cookies collected from your device. An easy way of doing this is often to change the settings in your browser. If you do that you should know that (a) your use of the Service may be adversely affected (and possibly entirely prevented), (b) your experience of this and other sites that use cookies to enhance or personalize your experience may be adversely affected, and (c) you may not be presented with advertising that reflects the way that you use our and other sites. You find out how to make these changes to your browser at this site: www.allaboutcookies.org/manage-cookies.Unless you have adjusted your browser settings so that it will refuse cookies, our system will send cookies as soon as you visit our Service. By using the Service, you consent to this, unless you change your browser settings. Web beacons may be used to track the traffic patterns of users from one page to another in order to maximize web traffic flow. Our third-party advertising service providers may also use web beacons to recognize you when you visit the Service and to help determine how you found the Service. If you would like more information about this and to know your choices about not having this information used by these companies, please visit: the Digital Advertising Alliance’s website, https://www.aboutads.info/, or the Network Advertising Initiative’s website, http://networkadvertising.org/consumer/opt_out.asp
8. DO NOT TRACK SIGNALS
Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and other online services you visit. We do not alter our practices when we receive a Do Not Track signal from a visitor’s browser because we do not track our visitors to provide targeted advertising. To find out more about Do Not Track, please visit https://www.allaboutdnt.com.
9. HOW TO CONTACT US
If you have any questions about this Privacy Policy or the website, please contact us at info@askchristee.com.
10. PRIVACY SHIELD
AskChristee complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. AskChristee has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
ACCESS
If you require access to your personal information to correct, amend, or delete your personal information, please see Section 3 (Control Over Your Information) above.
CHOICE
AskChristee may share your information with categories of third parties as set forth in Section 2 (Sharing Your Information) above. These third parties may have access to your personal information necessary to perform their functions but are restricted from using your personal information for purposes other than providing services for us or to us. AskChristee requires that its agents and service providers that have access to personal information received from the EEA and Switzerland provide the same level of protection as required by the EU-U.S. and Swiss-U.S. Privacy Shield Principles. We may be required to disclose your personal information in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We do not share your personal information with anyone without your consent.
ONWARD TRANSFER
We are responsible for ensuring that our agents, service providers and other third parties to whom we disclose your personal information process the information in a manner consistent with our obligations under the EU-U.S. and Swiss-U.S. Privacy Shield Principles.
RECOURSE AND ENFORCEMENT In compliance with the Privacy Shield Principles, AskChristee commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact AskChristee at support@askchristee.com
AskChristee has committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
We have further committed to cooperate and comply with the panel of European data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/task.html) respectively in the resolution of any Privacy Shield complaints we do not otherwise satisfactorily address with you directly. AskChristee will comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the applicable employment relationship.
For purposes of enforcing compliance with the Privacy Shield, AskChristee is subject to the investigatory and enforcement authority of the US Federal Trade Commission. Under certain conditions, more fully described on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint), you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
11. CHANGES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices so you should review this page periodically. When we change the policy in a material manner, we will let you know and update the ‘last modified’ date at the top of this page. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Policy means that you are consenting to the changes.
Last Modified: June, 2022